Community Schemes Ombud Services

CSOS is the Ombud entity for all community schemes in South Africa. It provides a dispute resolution service, regulates and monitors the quality of all community scheme governance documentation, provides training and consumer awareness.

Community Schemes can be defined as any scheme or arrangement where there is shared use of and responsibility for parts of land and buildings, including but not limited to a sectional titles’ development scheme, a share block company, a home or property owner’s association, a housing scheme for retired persons, and a housing co-operative.

Community Schemes Ombud Service Act 9 of 2011


    • Provide an alternative dispute resolution service;
    • Regulate, monitor and quality assure all community schemes governance documentation;
    • Provide training for conciliators, adjudicators and other employees of the CSOS; and
    • Custodians of, preserve and provide public access (electronically or by other means) to schemes governance documentation.
    • Promote good governance of community schemes;
    • Provide education, information, documentation and other such services as may be required to raise awareness to owners, occupiers, executive committees and other persons or entities who have rights and obligations in community schemes, as regards those rights and obligations;
    • Monitor community schemes governance; and
    • Deal with any matters as may be necessary to give effect to the objectives of this CSOS Act.

Source: www.csos.org.za

Regulations: www.csos.org.za…

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Community Schemes Ombud Service Act - Regulations

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Date added: Sep 1, 2020
Date modified: Sep 1, 2020

Community Schemes Ombud Service Act 9 of 2011

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Date added: Sep 1, 2020
Date modified: Sep 1, 2020